Shipping policy
Shipping
To return your product, you should mail your product to:
Att: Returns
308 E 4th St Santa Ana, CA 92701
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
International
We DO NOT accept returns or exchanges on international orders.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. RR Western Wear is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.